Take The Next Step

AXN EDU is an online educational series that serves as an extension and complement to the Airport Experience® Conference–the airport food, retail and service industry’s premier event. If you are looking to learn about how to expand into the airport industry, AXN EDU is essential in preparing you to take the next step. Industry experts will educate you on the best ways to prepare your brand for the most dynamic and constantly evolving non-traditional environment.

Educational Sessions

SESSION 1 – THE GOOD, THE BAD & THE UGLY

A broad overview of all the challenges, restrictions and constraints when operating in an airport. Make sure to view this free introductory session if you are considering this dynamic industry.

SESSION 2 – A GOOD FIT

Because many brands are not easily adapted to the airport environment, learn about the attributes necessary to operationally fit in. Listen to brand experts share their stories on how to overcome the myriad challenges found in this space.

SESSION 3 – THE PROCESS

Learn the differences in airport tendering versus contracting in other traditional and even non-traditional categories as we take you through the many steps from concept to operation.

SESSION 4 – THE LOCAL FACTOR

Most North American airports today are seeking local components within their concessions programs. Learn how to connect with companies eager to propose local concepts as part of the RFP responses, and how to position your local brand for success.

SESSION 5 – DESIGN OF THE TIMES

Creativity is key when it comes to designing, constructing and embellishing a space in an airport. Learn about the ways to develop an environment that is equal parts aesthetically eye-catching, functionally sound, and creatively unique.

SESSION 6 – NUMBERS, STATS, AND INFORMATION

There are certain universal terms that are used in the airport environment. Here we go in-depth in explaining the meaning of terms such as dwell time, enplanements, build-out and many others, as well as a host of alphabet soup terms that are commonly used. Understanding their usage and impact on your business is crucial to success.

SESSION 7 – MANPOWER EXPLAINED

Staffing an airport restaurant or retail shop is complicated. Transportation issues, badging and odd hours are among the factors that make it difficult to attract quality personnel. Listen to a discussion by our experts on best practices for hiring the right employees, and the training strategies needed to ensure success.

SESSION 8 – AIRPORT RETAILING

Product placement and mix, traveler pathways, passenger experiences and customer service all play heavily in the success of an airport shop. Airports have a “captive audience” of travelers waiting to board their planes, but retailers must actively engage them. Join us to learn the best strategies for changing those passengers into buyers.

More ways we provide you with education and information.

Industry Starter Package

If you are ready to dive into the airport industry, this is the package for you. This package offers all the tools and information about the industry that we have been providing the airport industry for years.

What’s included?

  • Full access to AX EDU – get access to all sessions available and watch them as many times as you need.
  • Full Conference Registration to the AX Conference – The Airport Experience Conference is the largest gathering of industry professionals, its the event to network, connect and learn. Click here for more information.
  • AX Fact Book & Reports – The Fact Book is the airport industry’s only resource for revenue data on airports in North America, as well as information on operators and brands. Click here for more information.
  • A year subscription to AXN Magazine – AXN provides in-depth coverage and analysis of the airport and air travel industries through its print magazine, its robust website and other channels.

Airport Experience Research Package

If you know that airports are right for you and are starting to gather all the information you need to begin your market research.

Whats Included?

  • Full access to AX EDU – get access to all sessions available and watch them as many times as you need.
  • A year subscription to AXN Magazine – AXN provides in-depth coverage and analysis of the airport and air travel industries through its print magazine, its robust website and other channels.
  • AX Fact Book & Reports – The Fact Book is the airport industry’s only resource for revenue data on airports in North America, as well as information on operators and brands. Click here for more information.
  • Discounted Conference Registration to the AX Conference – The Airport Experience Conference is the largest gathering of industry professionals, its the event to network, connect and learn. Click here for more information.

AX EDU Full Access

Want to take it slow? Learn at your own pace and watch AX EDU sessions as many times as you need.

Whats included?

Full access to AX EDU – get access to all sessions available.

Who We Are

Airport Experience® News (AXN) is a respected airport concession industry resource and event organizer. For over twenty years, AXN has covered the evolution of food, retail and services in airports through its publication and digital products. We also host the annual Airport Experience® Conference, which brings together the entire industry for four days of learning sessions, networking and exhibiting.